Terms & Conditions

We understand and agree to the following rules of conduct while using the service of Deluxe Limousine:

All deposits are non-­‐refundable. A reservation is not guaranteed without a deposit. CHECKS CANNOT BE ACCEPTED less than one week prior to service.

Remaining Balances: Client agrees to pay the balance to the chauffeur, at the pickup location, in form of cash or credit/debit card. Client understands that any overtime of more than 15 minutes will be charged in half an hour increments to the credit card on file unless the client agrees to pay the chauffeur by cash or a credit/debit card at the beginning of the additional time needed. Deluxe Limousine cannot guarantee any additional time that has not been prescheduled. For more than 15 minutes past the scheduled drop time, an additional charge, plus gratuity will be assessed.

If balance will be paid with credit/debit card please be sure that the card will be physically present otherwise a 3,5% “non-present-card” fee will be added to the balance. Client understand that the 3,5% “non-present-card”fee will be added to the balance if the terminal can’t read the credit/debit card.

Parking: The price doesn’t include parking fees. Parking fees are typically incurred on places does not have a waiting time lot or for any requested stop where parking it is not available for free. (e.g.: Gillette Stadium) Client agrees to pay parking fees if that will be necessary.

Cancellations: Client understands that all cancellations must be made 7 days prior to the pickup date otherwise the full trip amount will be charged.

Please note: Deluxe Limousine shall not be responsible for any injuries that may occur due to horse playing, inebriation while the vehicle is in motion, at a standstill, dancing on the dance pole or entering or exiting the vehicle.

All passengers will keep body parts such as arms, feet, hands, etc. inside the vehicle at all times. PASSENGERS USING THE DANCE POLE MAY DO SO AT THEIR OWN RISK. Sanitation fee for bodily waste ejected in or on the vehicle is $300 to $1,000. Deluxe Limousine has the right to determine when sanitation is necessary. Any fines will be paid by the client. Excessive spills or stains will result in a $300.00 cleaning fee. The client is responsible for the behavior of passengers at all times. The chauffeur has the right to terminate the trip without refund if there is blatant indiscretion on the part of the clients and/or other passengers. Smoking is not permitted in our vehicles. A Smoking fee of $600 will be charged for the steam cleaning of the vehicle. The client will be charged for any damages caused by him/her, or other passengers, including loss of business because of down time for repairs. For vehicles equipped with Bathroom client will inform his party that the use of toilet will be for liquids only, $300 cleaning fee will be charged for improper use of the toilet.

Deluxe Limousine reserves the right to refuse to transport persons under the influence of or in possession of illegal drugs, as well as those excessively intoxicated, in the possession of firearms or dangerous substances of any kind, those who are likely to become aggressive to others, or if the chauffeur feels threatened in any way. Under no circumstances are minors allowed to consume or possess alcohol or illegal substances while in a company vehicle.

Clients and his/her passengers shall not interfere with the chauffeur in the discharge of his/her duty or tamper with any apparatus or appliance on the vehicle. In such instances, services will be terminated immediately and no refunds will be offered. Proof of age must be presented to the chauffeur, upon request. Deluxe Limousine and his employees assume no liability for personal belongings or valuables left in our vehicles. Passengers will allow the chauffeur to open and close all doors at all times to insure the safety of the passengers and the vehicle. Clients and their guests agree to maintain acceptable personal conduct at all times. Deluxe Limousine is not responsible for traffic, weather delay or rerouting to/from pick up.

Deluxe Limousine is pleased to service you with a unique experience and is honored to be a part of your important event!